QUALIFICATIONS SUMMARY

 

Highly personable, detailed oriented Retired Military Veteran. Information Technology IT), Telecommunications Specialist/ Professional / Manager with extensive experience in communications. With proven background to support various systems such as IP Networks, Wireless Cellular Communications and Satellite Communications (SATCOM) ensuring operations, maintenance, productivity and performance.

·   Configure and CLI management of HP Comware switches 5500 and 1920 H3Cs and CISCO 2940-8pts, 2960/C/G-8&24pts, 3560-8-24pts, 3750/G-24-48pts, and 6500s.

·   Use application “What’s Up Gold” for change management and network monitoring.

·   In-depth utilization of Orion SolarWinds and CA Spectrum Network monitoring software for availability and reliability of the network.

·   Configuration management of 10,375+ Voice over Internet Protocol (VOIP) phones using CISCO Unified Call Manager (CUCM)V 8.

·   Responsible for maintaining, troubleshooting, and the configuration of over 2000+ Cisco 3500/3700 Access, (33) 4500 Distribution and (7) 6500 Core layer switches/router in support of over 20,000+ user with a 99.999% uptime .

·   Experience with KIWI CatTool Manager software for network change management.

·   Experience and understanding of routing WAN protocols, EIGRP, OSPF, BGP

·   Experience with High Availability protocols such as HSRP and GLBP.

·   Experience and understanding switching LAN protocols, PPP, HDLC, Frame Relay, ATM, Etherchannels PAgP and LACP.

·   Experience with ACL’s and understand Firewalls, and DMZ.

·   Proven ability to analyze and resolve problems in complex systems.

·   Proficient in Visio software for network diagram making and mapping. Microsoft Office 2007 & 2010, Windows 7 & XP OS.

·   Active SECRET security clearance granted Aug 2010 – present.

·   Granted aTOP SECRET security clearance with Single Scope Background Investigation (SSBI) with Secret Compartmental Information (SCI) access granted by the Department of Defense from 1993-2000.

·   Trained  in the use and function of various electronic test equipment, to include; spectrum analyzers, signal generators, power meters, Bit Error Rate Testers (BERT’s), Firebird digital data test sets, digital multi-meter, oscilloscopes and frequency meters.  Supervised and trained personnel on 250kw Exide Un-interruptible Power Supply (UPS) and generators for facility power back-up.  Experienced in test, measurement and diagnostic equipment to troubleshoot.

 

EDUCATION

 

Omnitech Institute, Tucker, GA                Aug 2012 - April 2013

Omnitech Networking Program-Network Engineer

Certificate of Completion

 

Related Courses:

A+, Network+, SECURITY+, CCNA, MCP (Windows XP), Server 2003 , LINUX I & II, CCNA Security

Including 300+ hours of hands on labs

 

CERTIFICATIONS

Comptia A+                                      Nov 2012 expired

Comptia Network+                          Dec 2012 expired

Comptia Security +                          Jun 2013 expired

CCNA Router& Switch                    Jul 2016

CCNA Security                                  Jul 2016

 

 

 

PROFESSIONAL HISTORY

 

Associate Network Engineer, Incomm, Atlanta Ga.  Aug 2016 – Present

Maintains advanced knowledge in most areas of network hardware/software interconnections and interfaces (such as LAN/WAN equipment and services, Cisco switches, Cisco routers, Cisco ASA, CSM and Juniper ISG 2000 firewalls, F5 Big Data and ACE load balancers and VPN.

Identify, diagnose, and resolve network problems including network connectivity, traffic utilization, etc. using available network tools such as SPLUNK, Orion Solarwinds, Bluecat, Netscape, ServiceNow IT Service Management (SNOW) ticketing  SecureCRT in a timely fashion.

Provide Level 2 and Level 3 Support for problems identified on network.

 

Network Support Specialist/NOC Engineer, Novalink Solutions Inc., Supporting Atlanta Public Schools(APS), Atlanta GA. Mar 2015-May 2016

Network Layer 2 & 3 OSPF support to local school field techs for 105 elementary and high schools in the Atlanta

area. Switch configurations and troubleshooting for HP models 5500 and 1920 H3C and CISCO switches for

models 2940-8pts, 2960PD and 2960C-8 and 2960-24pts, 3560 PoE-8, 3750G-48pts and 6509s. Assist in

troubleshooting network connectivity of  VOIP phones, printers and PC from classrooms to IDF and MDF closets. Remote access through the field techs using Remote Desktop Connection (RDC) or Team Viewer to the switches for troubleshooting and configuration. Occasionally will have to go out to facilities to assist. Use web app “What’s Up Gold” for network management and app “HEAT” and NIMBUS for ticketing system. Provide Layer 1 and some Layer 2 troubleshooting training for field techs to decrease downtime. Completed Wi-fi upgrade deployment of CISCO Meraki APs and HP Switch rollout projects.

 

Network Administrator I, Tier 2, ITT/Exelis, Bagram Afghanistan                        Nov 2013 – Nov 16, 2014

Network Administrator supporting the largest IT network in Afghanistan for the U.S Army and Joint Military. Manage three large enterprise networks simultaneously monitoring, troubleshooting, install and repair of CISCO Switches Layer 2 and 3 routing and switching. Experience in 802.1X port authentication using TACACT+, with AAA authentication, Use Active Directory (AD) to verify MAC Address Authentication Bypass (MAB), IP Scope management in DHCP. CISCO Unified Call Manager (CUCM) for install and management of 10,375 VOIP phones, CA Spectrum monitoring software. Experience with KIWI CatTools for change management of equipment on the network. Using CISCO Hierarchal Campus Model with over 2000 Access switches, 33 plus Distribution switches, and 7 core switches. Field service calls to thousands of customers for on-site troubleshooting when remote management is not available.  Use of VISIO software to draft network diagrams.

 

Operations Coordinator Manager, BAE Systems, Wahaiwa,HI                           May 2010– Apr 2012 

Overseer and manager of third shift operations of 25 personal in a Department Of Defense (DOD) SATCOM Gateway/Teleport facility that provides Defense Integrated Services Network (DISN) and commercial services to Command, Control, Communications, Computers, and Intelligence (C4I), Ground Mobile Forces (GMF), Defense Information Systems Agency  (DISA), Joint Task Forces (JTF) and Naval Communications     ( NAVCOM). Radio Frequency (RF) equipment (SHF,EHF,UHF,C, Ka, and Ku-band) and baseband multiplexers, IP (Linkway,Linkstar, iDirect, JIPM) and EBEM modems and routers. Personally organized and managed 100% asset inventory accountability for over $15,000,000 worth of satellite communications equipment and sub-systems. Which resulted in the company to get the contract awarded again and this was the first 100% inventory since the inception of the contract. Won DISA Facility of the Year 2010.

 

Field Technician II, Sprint Nextel/Ericsson, Norcross, GA                                     Jan 2005 – Apr 2010 

Maintained, tested and repaired 150 plus, as needed, both Integrated Digital Enhanced Network (iDEN) technology and Nortel Code Division Multiple Access (CDMA) technology of base radio equipment in  metro Atlanta, GA area and surrounding counties. Performance testing for network efficiency with 99.8% uptime. Use of Anritsu Cell Site Master for antenna and antenna line sweeps. T-Berd test set.

 

Field Technician II, NEXTEL Communications, Norcross, GA                               Aug 2001 – Jan 2005  

Maintained, tested, and repaired as needed 95 wireless communications base radio systems covering the metro Atlanta area and surrounding counties to the surrounding borders.  Certified on Motorola Integrated Digital Enhanced Network (iDEN) base radio systems. Assist in network planning and performance tests for network efficiency which resulted in 99.95% up time.  Use of T-Berd digital test set to test T1s and R-2660B Service Monitor test set for checking frequency bandwidth.

 

Satellite Communications Analyst, Fort Gordon, GA                                             Nov 1999 – May 2000

SATCOM Analyst for a worldwide deployable Theater Signal Brigade located in two countries; planned, engineered, and directed the installation, operation, and maintenance of satellite communications systems and networks, including strategic, tactical and commercial interfaces and gateways; provided  technical advice and assistance to subordinate units and superiors; submitted Satellite Access Request (SAR).

 

 

 

 

 

 

TECHNICAL TRAINING

Joint Internet Protocol Modem (JIPM), NCTAMS-PAC Wahiawa, HI 2011

AN/USC-63 Multiplexer DCSS (Defense Communications Satellite Subsystems) Automation System (MIDAS), NCTAMS-PAC Wahiawa, HI 2011

Navy 3-M PQS and Electronic Key Management System (EKMS), NCTAMS-PAC Wahiawa, HI 2010

Nortel CDMA Systems Course, Norcross, GA 2005

Motorola IDEN (Integrated Digital Enhanced Network), NEXTEL, Cary, NC & Norcross, GA 2001

Access node System Commissioning Course, NORTEL Networks, Raleigh, NC 2000

Basic Installers Course, Butler Communications, Irving, TX 2000

Instructor Training Course, Fort Gordon, GA, 1988 and 1994

Advanced Satellite Communications Manager’s Course, Fort Gordon, GA, Feb 1995

Basic Satellite Communications Manager’s Course, Fort Gordon, GA, Jun 1991

Primary Leadership Development Course, Camp Jackson, Korea, Mar 1985

SATCOM Systems Operator/Maintainer Course, Fort Gordon, GA, Oct 1984